If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Howbery Park, Wallingford, Oxfordshire, OX10 8BA, United Kingdom
Phone: +44 (0)1491 822364
Fax: +44 (0)1491 825483
VAT registration No: GB570039752
|Making A Purchase|
Click on the publications(s) you would like to purchase and select "Add to basket" to add it/them to the shopping basket. After you have finished making your selection(s), click on the "Checkout" and you will be asked for your name and address details and be prompted to make your payment using our secure on-line payment system WorldPay. If you are a registered customer, you have the option to pay offline. To register please contact us.
Registered customers may also place an order by:
- telephoning HR Wallingford on +44(0)1491 825 835381 Mondays to Fridays excluding public holidays or
- faxing your order to HR Wallingford on +44(0)1491 825 483.
You must be aged 18 years and over to purchase from HR Wallingford web site. By placing an order you are deemed to have accepted these terms and conditions.
|Shipping And Handling|
Publications are sent first class post for delivery to UK addresses and by airmail to non-UK addresses. You will be charged for postage and package as follows: (UK addresses) £4.00 per item, (EU and Ireland addresses) £6 per item and £15 per item (rest of the world).
For UK orders, allow 28 days from the date of issue of your Order Confirmation. In many cases the delivery time will be quicker. If you are interested in an express service, then for items in stock, next day courier deliveries within the UK can be arranged. Overseas customers interested in an express delivery are asked to email their request with their order confirmation number to firstname.lastname@example.org for a quotation.
If your item is not in stock, we will contact you to let you know and give you the option of cancelling your order if you would rather not wait.
All publications are VAT free with exception of CDs, which will be charged a standard rate (20%) for all orders.
|Credit Card Security|
Secure on-line payments are made directly through WorldPay (a Royal Bank of Scotland company). To enable WorldPay to provide secure payment facilities you will be required to supply your name, your credit or debit card number (with the expiry date) your e-mail and billing addresses, and (where applicable) the delivery address. Transmission of sensitive information (such as a credit card number) over the internet is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. HR Wallingford does not have access to your financial details.
If you are a registered customer you may, as an alternative to using this web site, give us your credit/debit card details (Visa, Mastercard and Switch only) via phone +44 (0)1491 822364, fax +44 (0)1491 825483 or post HR Wallingford, Howbery Park, Wallingford, Oxfordshire, OX10 8BA, United Kingdom. We strongly recommend you do not send any credit/debit card details by email unless it is encrypted. Payment by cheque (made payable to HR Wallingford) or BACS can also be made. Official orders can be sent by post or fax. Protective procedures exist to ensure that the credit card information is only used for the specific transaction for which it is supplied and to prevent unwarranted disclosure to third parties.
COLLECTION OF PERSONAL INFORMATION
When you engage in certain activities on this site, such as ordering products or downloading software, HR Wallingford Ltd may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, HR Wallingford Ltd may require that you provide us personal information, such as your name, mailing address, e-mail address, and other personal identifying information.
When ordering products/events on the site, you may be asked to provide a credit card number. This is a separate procedure described in Clause "Payment" above. Cookies are used on the shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'I am an eMember' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you
When you submit personal information to HR Wallingford Ltd, you understand and agree that HR Wallingford Ltd and its business partners may transfer, store, and process your customer profile in any of the countries in which HR Wallingford Ltd and its business partners maintain offices.
HR Wallingford Ltd collects this information in order to record and support your participation in the activities you select. HR Wallingford Ltd also uses information that you provide as part of our effort to keep you informed about product upgrades and other HR Wallingford Ltd products and services.
HR Wallingford Ltd recognises and appreciates the importance of responsible use of this information. If you do not want the information you provide to HR Wallingford Ltd to be used to inform you of other products from HR Wallingford Ltd, and you indicate this preference when you provide the information to HR Wallingford Ltd, HR Wallingford Ltd will honour your preference.
Please note that HR Wallingford Ltd is not responsible for, nor can give any guarantees about the content or privacy practices of non-HR Wallingford Web sites to which hrwallingford.co.uk or any other HR Wallingford Ltd Web site may link.
Items may be returned for a full refund (less any postage charges) providing the items are returned within 28 days of receipt and are return in their original, saleable condition. Please return any items purchased from us to
The terms and conditions of this Contract shall be governed by English law. Our general terms and conditions of use of our web site also apply.